User Manual
Self-service documentation for the HOOZi client: from creating an account to launching an app, plus the problems people actually run into afterwards.
None of it is app-specific — each app's own features are documented in its own guide.
What's in here
- Getting Started — register, activate a subscription, download the loader, launch an app. Read this first.
- Client · Common Issues — error code reference, clock skew, switching PCs, connection failures
- Client · DMA Convert — where to put the
leechcore.dllwhen you move to another brand of device
Which page do I need
| Your situation | Read |
|---|---|
| Just bought / just registered, no idea where to start | Getting Started |
A code NN error on launch | Error code reference |
| Nothing works after switching PCs or reinstalling Windows | Switched to a new computer |
| "Cannot reach the service" | "Cannot reach the service" |
| Switched to another brand of DMA device | DMA Convert |
The vendor only shipped a winusb.dll (e.g. UrsaMinor) | A dedicated adapter for UrsaMinor |
Still stuck
When contacting support, quote the name of the section you followed, the full error text (including the code NN in parentheses), and what you did → what you expected → what actually happened. It saves a lot of back-and-forth.